FAQ on IR and Stock

Q1
How to change the holder’s name, address or contact details?
A1
If you have a brokerage account, please contact your broker directly.
If you have shares held in a special account, please contact the transfer agent, Stock Transfer Agency Department, Sumitomo Mitsui Trust Bank, Limited
TEL：0120-782-031
Toll-free telephone number is available only in Japan
http://www.smtb.jp/personal/agency
Q2
I would like to know with which security company I have my brokerage account.
A2
Please contact Japan Securities Dealers Association (JASDEC) or “Hofuri” for your inquiry. Please be aware that there will be charge for that.
Q3
How can I get my dividend money?
A3
Your dividend money shall be transferred to your specified bank account or you may collect your dividend money with your dividend receipt at Japan Post Bank.
Q4
Please tell me how to claim unpaid dividend.
A4
Please contact the transfer agent, Stock Transfer Agency Department, Sumitomo Mitsui Trust Bank, Limited.
TEL：0120-782-031
Toll-free telephone number is available only in Japan
http://www.smtb.jp/personal/agency
Please note that, as per the Articles of Association, any dividend amounts, which remains unpaid or unclaimed over a period of three years from the date they became due for payment shall not be transferred.
Fractional Shares

What is the procedure to sell shares constituting less than one unit?

Shareholders who hold less-than-one-unit shares can request TriIs to purchase their less-than-one-unit shares.
For example, if a shareholder who currently owns 350 shares and wishes to “round down” to three units, he or she can request TriIs for the purchase of his or her less-than-one-unit shares, i.e., 50 shares.

What is the procedure to purchase a number of shares to make up one unit?

Shareholders can request TriIs to sell number of shares to make up one unit (100 shares) together with their less-than-one-unit shares.
For example, if a shareholder wishes to make up four full units (100 shares/unit) together with his or her 350 shares, he or she can request TriIs to sell 50 shares.

Is there charge/ fee for those procedures?

No, it is free of charge. If you, however, have a brokerage account, your broker may charge for that.
Please contact your broker directly. If you have shares held in a special account, please contact the transfer agent, Stock Transfer Agency Department, Sumitomo Mitsui Trust Bank, Limited
TEL：0120-782-031
Toll-free telephone number is available only in Japan
http://www.smtb.jp/personal/agency

What is a “Special Account”?

A “Special Account” is an account, in accordance with the introduction of dematerialization of certificate (electronic share certificate system), opened by issuer companies, for the purpose of protecting the rights of the shareholders of paper share certificates that have not been deposited with Japan Securities Dealers Association (JASDEC) or “Hofuri.” “Special Account” is not a trading account, so in order to sell the shares recorded in a “Special account,” you must first open your own trading account at a securities company and then transfer the shares remaining in the “Special Account” to the trading account.

How are registered shares handled after the dematerialization of certificate?

The shares of which certificates are not issued and registered in the share registry have been recorded at “Special account” set up and maintained by the issuer company after the dematerialization of certificate implemented January 5, 2009. Shareholders of registered shares can purchase and/or sell them after the dematerialization.
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