Privacy Policy


TriIs acknowledges the significance of the personal information protection in today's sophisticated (advanced) information-communication society and also its proper management is our important social responsibility. To that end TriIs stipulate this privacy policy when you use this website and/or when you purchase our products and TriIs is committed to ensuring that your personal information will be protected and only be used in accordance with this privacy statement.

You may be asked to provide certain information by which you can be identified when using this website and /or purchasing TriIs products. You can be assured that it will be treated with the greatest possible care in accordance with this privacy policy. This policy sets out how TriIs uses and protects personal information when you use and/or purchase TriIs product, If you continue to use this website and/or purchase TriIs products, you are assumed to fully understand and give us consent to comply with and be bound by this privacy policy.

Scope of application

This privacy policy applies only in the following cases

  • When you visits TriIs websites(
  • when you provide your personal information as described below while purchasing TriIs products

TriIs website offers links to other websites in order to provide you with useful information and/or services, where TriIs privacy policy does not apply. We recommend you to read the statement pertain to privacy protection of every website you visit.

Continuous improvement of our privacy policy

TriIs' members of the board and employee are well aware of significance of personal information protection and committed to maintain and continuously improve TriIs privacy policy published on this website.

What personal information we collect

When you apply for a job, sign up to various seminars, make inquiries, purchase our products through TriIs website, you enter or register your personal information.
TriIs receive your personal information and keep it temporarily. This may primarily consist of information such as

  • your name,
  • postal address,
  • marital status,
  • age,
  • E-mail
  • telephone number,
  • academic credentials,
  • current occupation,
  • place of work,
  • work experiences,
  • selling points,
  • opinions, questions, requests, and so on.

The personal information is solely used for the purpose of collection described above. You can choose not to provide some or all of the personal information we ask for, but please note that you may not be able to fully use this site and/or products and accompanying services.

What we do with the personal information we gather

Collection of personal information

TriIs is committed to collect your personal information in a fair and appropriate manner. When you provide us with information about the third party such as your colleague, TriIs assumes that you have permission from the third party to do so.

Purpose of use

TriIs collects and uses your personal information for the following purposes except as used for depersonalized data such as aggregate statistics. TriIs will not use your personal information without your consent beyond the scope of predefined usage purposes

  1. To keep you posted on TriIs' latest product announcement, products updates, technical support, annual renewal
  2. To conduct survey regarding TriIs products and/or services
  3. To develop new products and/or services
  4. To send out various information including upcoming events or campaigns
  5. To send notices regarding TriIs products and/or services
  6. To provide you with various information regarding products, services, upcoming events, campaigns of TriIs partner companies
  7. To respond to your inquiry and to process your requests etc

Protection of personal information

TriIs is committed to ensuring your information is secure and takes great care in safeguarding your personal information against unauthorized access, disclosure, loss, theft, as well as against misuse, alternation and destruction. TriIs conducts in-house trainings to reinforce the system for protection and appropriate management of your personal information. TriIs also separately sets out retention period of personal information depending upon the purpose of usage and appropriately discard it after such time. TriIs website is securely operated and administered. TriIs secures effective operation and administration of our personal information protection measures under the appropriate supervision of Management Planning Department.

Disclosure to third parties

TriIs will not disclose to nor provide any third parties with your personal information in any cases except as described below: (Sharing information with service providers/ outsourcee or among the TriIs group is not considered to be disclosure to third parties.)
(1)A case where you agree to do so
(2)A case where it is required or permitted by law
(3)A case where it is necessary to protect human lives or property and it is difficult to obtain your consent
(4)A case where it is necessary to cooperate with a government organization or local authority to execute official business and where efforts to obtain your consents may hinder their execution
Prior to disclosure, TriIs will inform you of the following or make it easily accessible and available for you: 1.The purpose of information provision to third parties, 2. List of your personal data will be disclosed to the third parties, 3. Ways and means of provision, 4. Possibilities to suspend disclosure of your personally identifiable data at your request, 5. Unidentifiable information such as statistical data may be disclose or shared when you request TriIs not to disclose your information to third parties.


TriIs may outsource part of our business to and in some cases we share your personal information with the service providers to the extent necessary to effectively deliver the work. In this case, TriIs will conclude agreement to protect your personal information with them and appropriately supervise their compliance efforts.

disclosure, correction, deletion, addition, suspension of use, elimination of personal information

TriIs will, if you personally request in an agreed-upon method for 1.disclosure, 2.correction, deletion, addition or 3.suspension of use, elimination (hereinafter "various handling of collected information") of your personal information that TriIs holds take appropriate measures within reasonable time and to a reasonable extent after confirming your identity. TriIs may, however, refuse all or part of your request in the following cases

  1. If it may result in risking human lives or property
  2. If it may result in conspicuous hindrance to the execution of our business
  3. If it may result in violation of law.


Security technology protecting your personal information

TriIs strives to provide a secure and safe environment for you, equipped with 128-bit Secure Sockets Layer (SSL) encryption, the state-of-the-art encryption technology or equivalent security technology, against unauthorized access by third parties during the transmission of your personal information. We also take actions against disclosure, misuse, alteration induced by unauthorized access by third parties, deployed with firewall, virus countermeasures, and other rational security measures.

Collection of anonymous information


TriIs website uses cookies for login to "the private user page" dedicated for our customers who conclude TriIs support service agreement and for collection of browsing history information. A cookie is a technology identifying your computer. If you wish to restrict or block the cookies, you can do so through your browser settings. Please see the help function within your browser for the details. We, however, highly recommend you to leave the browser setting as it is to fully enjoy the functionality of our website.

Access log

This website keeps information access log of who accessed on each site. The access log includes domain name, IP address, type of browser, and access date and time. Access log does not usually contain personally identifiable information. We use access log for site maintenance and statistical analysis of site usage only. We do not use the information for any other purpose.

Office responsible for privacy protection

TriIs Sales Planning Department is responsible for this privacy policy and its effective implementation.

Questions and suggestions

If you have questions, suggestions, or wish to make complaint, please contact us at

TriIs Inc. Privacy officer (Privacy team)
Add: New Otani Garden Court 8F, 4-1,
Kioi-cho, Chiyoda-ku,Tokyo 102-8578